Business IT Services

Support - Why Outsource

Outsource:
Because every client has different needs we take a very consultative approach to our work. We listen first then offer the best, most cost effective solution. After all, as your part-time IT department your success is our success.

Reasons:

Cost-effective better service can be provided, Excellence is promoted by competition.
We are at all times highly motivated to keep abreast of technology and its applications.
We can more easily adapt to changing needs and technology.
We free management from daily details of IT to allow them to focus on results.
Easier to change staffing needs based on work load.
Outsourcing can provide specialists for specific and short-term needs.
Personnel issues are handled by us.

Although each package is different these tend to be the main categories:

Pay as you go support:
If you would prefer to just use our services on an ad hoc basis we can arrange rates for all types of work carried out.
Your investment is based on the amount of users. We understand that this figure can vary from month to month and so we always stay flexible.

Remote helpdesk support:
Unlimited helpdesk and on-site routine support for a fixed monthly fee. We guarantee if we can't fix the problem through the helpdesk we will have a certified technician onsite ASAP. We will also give your network regular check ups and we are always on-hand to give advice on how to make IT work best for your business as your needs change.

Full service support:
If you would prefer to just use our services on an ad hoc basis we can arrange rates for all types of work carried out.
Your investment is based on the amount of users. We understand that this figure can vary from month to month and so we always stay flexible.

FREE IT SURVEY:
If you'd like to try us out, we'll give you a free audit of your systems to ensure you have the right infrastructure in place to support your needs. More Info